Frequently Asked Questions

Product Questions
Order and Shipping Questions

  1. Do you ship outside the U.S?
  2. How long does it take for my order to arrive?
  3. I need 2 replacement lids for the buckets I bought from you folks a few years back. How much do they cost?
  4. I ordered some of your products but want to return them. Can I get a refund?
  5. What is the shipping charge for orders sent to Hawaii or Alaska?
Partnership Questions

  1. Do you grant rights to specified international territories?
  2. Is it possible to become a licensed producer of SCD Probiotics® products?
  3. Is SCD Probiotics an international company? In what parts of the world are SCD Probiotics® products currently being sold?
  4. What are the necessary qualifications for export purchases?
  5. What are the rights privileges and obligations of an SCD Probiotics® international distributor?
  6. What types of programs do you have for exporting products?